Mobile telecom job vacancy arab saudi 2010

JOB DESCRIPTION

Job Title: Data Optimization Engineer
Pos. Code : Optimization – DT
PROJECT / DEPARTMENT : NETWORK OPTIMIZATION
REPORTS TO : OPTIMIZATION MANAGER

Position objectives

Achieve and maintain a high quality level of the Packet Switch Network Services, and ensure high quality performance on all technical activities and the highest possible level of customer satisfaction. Provide effective technical support and continually seek for quality improvements within the Network Optimization project.

Job Description and Responsibilities

• Checking all the KPIs related to PS on daily basis
• Full analysis for any abnormalities and problems
• Dealing with the PS customer complaints
• Features assessment, activation, and test
• Perform PS drive test for major problems, and parameters tests
• Perform multiple tests on daily basis to check the subscriber perceived service

Qualifications & Experience Requirements

• Electrical Engineering degree or equivalent
• Minimum of 5 years optimization & Planning experience
• Minimum 3 years with well known vendors or well known telecom operators
• Strong command of the English language, Arabic language knowledge will be considered as an advantage
• Strong communication and interpersonal skills (team work, knowledge sharing, commitments)
• Strong organizational and time management skills
• Able to work under high pressure

Note: The above Job Description may be revised and adjusted as necessitated by changes in the project scope or project requirements that may arise during the execution of the Project.

JOB DESCRIPTION
Job Title : Data Fault Management – Tier 1

Pos. Code : NMC- FM1 DT

PROJECT/DEPARTMENT : Network Operations

REPORTS TO : Section Manager

Position objectives Tier 1 fault management: Monitoring alarms, opening and analyzing trouble tickets, troubleshooting and isolating failures related to Packet Data switching and transport equipment and protocols, recommending solutions, escalating in case of need for higher tier of repair, identifying trends, problem solving, and reporting.

Job Description and Responsibilities

• Monitoring alarms, opening trouble tickets and acting towards rectification of faults related to Packet Data switching and transport network.
• Identifying the root cause and providing the solution for trouble tickets including ensuring minimum downtime for all outages
• Co-ordination with MC / DDC for all port, card, equipment and media related faults.
• Ensuring all alarms to be cleared after any planned or unplanned activity.
• Updating the actions taken towards rectification of fault in TT.
• Referring the TT to Fault Management Network Tier – 2 for next level technical support (if required) with the justification updated in TT.
• Clearing the TT after ensuring the rectification of the fault and update the Solution Code.
• Assigning the TT to Network Surveillance team for Closure confirmation.
• Carrying out the MDT/TC assigned by Network Surveillance team.
• After completion of MDT, verify the changes implemented as per the action plan.
• Escalation to STC Management as per the SLA’s

Qualifications & Experience Requirements

• 4 year college degree in engineering or IT
• Minimum 3 years experience in Network Operations fault analysis and isolation, with either a contractor or an operator.
• Experience should include troubleshooting of Packet Data network failures, determining source and cause of failures and recommending course of action to remedy the fault or to escalate to higher level of engineering.
• Experience in the different technologies of Packet Data networks (IP/MPLS, ATM) and protocols
• Knowledge of most major vendor telecom equipment: (Cisco, Juniper, Huawei, etc.)
• Strong command of PC software packages.
• Strong command of the English language, Arabic language knowledge will be considered as an advantage
• Strong communication and interpersonal skills (team work, knowledge sharing, commitments)
• Strong organizational and time management skills
• Able to work under high pressure

Note: The above Job Description may be revised and adjusted as necessitated by changes in the project scope or project requirements that may arise during the execution of the Project.

JOB DESCRIPTION

Job Title : Fixed Access Fault Management – Tier 1

Pos. Code : NMC- FM1 FA

PROJECT/DEPARTMENT : Network Operations

REPORTS TO : Section Manager

Position objectives

Tier 1 fault management: Monitoring alarms, opening and analyzing trouble tickets for Fixed Access network elements, troubleshooting and isolating failures, recommending solutions, escalating in case of need for higher tier of repair, identifying trends, problem solving, and reporting.
• Job Description and Responsibilities Monitoring alarms, opening trouble tickets and acting towards rectification of faults related to Fixed Access network elements including: MSAN, RAN, DSLAM, OLT (FTTh).
• Identifying the root cause and providing the solution for trouble tickets including ensuring minimum downtime for all outages
• Co-ordination with MC / DDC for all port, card, equipment and media related faults.
• Ensuring all alarms to be cleared after any planned or unplanned activity.
• Updating the actions taken towards rectification of fault in TT.
• Referring the TT to Fault Management Network Tier – 2 for next level technical support (if required) with the justification updated in TT.
• Clearing the TT after ensuring the rectification of the fault and update the Solution Code.
• Assigning the TT to Network Surveillance team for Closure confirmation.
• Carrying out the MDT/TC assigned by Network Surveillance team.
• After completion of MDT, verify the changes implemented as per the action plan.
• Escalation to STC Management as per the SLA’s

Qualifications & Experience Requirements

• 4 year college degree in engineering or IT
• Minimum 3 years experience in Network Operations fault analysis and isolation, with either a contractor or an operator.
• Experience should include troubleshooting of network failures, determining source and cause of failures and recommending course of action to remedy the fault or to escalate to higher level of engineering.
• Experience in the Fixed Access equipment: MSAN, RAN, DSLAM, OLT (FTTh).
• Experience in the most major vendor telecom equipment: Huawei, Nokia-Siemens, Ericsson, etc.
• Strong command of PC software packages.
• Strong command of the English language, Arabic language knowledge will be considered as an advantage
• Strong communication and interpersonal skills (team work, knowledge sharing, commitments)
• Strong organizational and time management skills
• Able to work under high pressure

Note: The above Job Description may be revised and adjusted as necessitated by changes in the project scope or project requirements that may arise during the execution of the Project.

JOB DESCRIPTION

Job Title : Mobile Access Fault Management – Tier 1

Post. Code : NMC- FM1 MA
PROJECT/ DEPARTMENT : Network Operations

REPORTS TO : Section Manager

Position objectives

Tier 1 fault management: Monitoring alarms, opening and analyzing trouble tickets for Mobile Access network elements, troubleshooting and isolating failures, recommending solutions, escalating in case of need for higher tier of repair, identifying trends, problem solving, and reporting.

Job Description and Responsibilities

Monitoring alarms, opening trouble tickets and acting towards rectification of faults related to Mobile Access network elements including: BSC (2G), RNC (3G), Base Stations, GPRS links, etc.

• Identifying the root cause and providing the solution for trouble tickets including ensuring minimum downtime for all outages
• Co-ordination with MC / DDC for all port, card, equipment and media related faults.
• Ensuring all alarms to be cleared after any planned or unplanned activity.
• Updating the actions taken towards rectification of fault in TT.
• Referring the TT to Fault Management Network Tier – 2 for next level technical support (if required) with the justification updated in TT.
• Clearing the TT after ensuring the rectification of the fault and update the Solution Code.
• Assigning the TT to Network Surveillance team for Closure confirmation.
• Carrying out the MDT/TC assigned by Network Surveillance team.
• After completion of MDT, verify the changes implemented as per the action plan.
• Escalation to STC Management as per the SLA’s

Qualifications & Experience Requirements

• 4 year college degree in engineering or IT
• Minimum 3 years experience in Network Operations fault analysis and isolation, with either a contractor or an operator.
• Experience should include troubleshooting of network failures, determining source and cause of failures and recommending course of action to remedy the fault or to escalate to higher level of engineering.
• Experience in the Mobile Access equipment: BSC (2G), RNC (3G), Base Stations, GPRS links, etc.
• Experience in the most major vendor telecom equipment: Huawei, Nokia-Siemens, Ericsson, etc.
• Strong command of PC software packages.
• Strong command of the English language, Arabic language knowledge will be considered as an advantage
• Strong communication and interpersonal skills (team work, knowledge sharing, commitments)
• Strong organizational and time management skills
• Able to work under high pressure

Note: The above Job Description may be revised and adjusted as necessitated by changes in the project scope or project requirements that may arise during the execution of the Project.

JOB DESCRIPTION

Job Title : Transmission Fault Management – Tier 1

Pos. Code NMC- FM1 TX

PROJECT/DEPARTMENT : Network Operations

REPORTS TO : Section Manager

Position objectives

Tier 1 fault management: Monitoring alarms, opening and analyzing trouble tickets, troubleshooting and isolating failures related to Transmission equipment, mesh networks and rings, recommending solutions, escalating in case of need for higher tier of repair, identifying trends, problem solving, and reporting.

Job Description and Responsibilities

• Monitoring alarms, opening trouble tickets and acting towards rectification of faults related to Transmission equipment
• Identifying the root cause and providing the solution for trouble tickets including ensuring minimum downtime for all outages
• Co-ordination with MC / DDC for all port, card, equipment and media related faults.
• Ensuring all alarms to be cleared after any planned or unplanned activity.
• Updating the actions taken towards rectification of fault in TT.
• Referring the TT to Fault Management Network Tier – 2 for next level technical support (if required) with the justification updated in TT.
• Clearing the TT after ensuring the rectification of the fault and update the Solution Code.
• Assigning the TT to Network Surveillance team for Closure confirmation.
• Carrying out the MDT/TC assigned by Network Surveillance team.
• After completion of MDT, verify the changes implemented as per the action plan.
• Escalation to STC Management as per the SLA’s

Qualifications & Experience Requirements

• 4 year college degree in engineering or IT
• Minimum 3 years experience in Network Operations fault analysis and isolation, with either a contractor or an operator.
• Experience should include troubleshooting of network failures, determining source and cause of failures and recommending course of action to remedy the fault or to escalate to higher level of engineering.
• Experience in the different technologies of Transmission: SDH, DWDM, FTTH, etc.
• Knowledge of most major vendor telecom equipment: (Alcatel-Lucent, Huawei, Nokia-Siemens, Cisco, etc.)
• Strong command of PC software packages.
• Strong command of the English language, Arabic language knowledge will be considered as an advantage
• Strong communication and interpersonal skills (team work, knowledge sharing, commitments)
• Strong organizational and time management skills
• Able to work under high pressure

Note: The above Job Description may be revised and adjusted as necessitated by changes in the project scope or project requirements that may arise during the execution of the Project.

JOB DESCRIPTION

Job Title : ESDP Fault Management – Tier 2

Pos. Code NMC- FM2 ESDP

PROJECT/DEPARTMENT : Network Operations

REPORTS TO Section Manager

Position objectives

Tier 2 ESDP Engineer: analyzing complicated failures of ESDP elements, identifying root causes, managing solutions and repairs, escalation in case of need to involve the vendors, identification of trends, problem solving, and reporting.

Job Description and Responsibilities

• Provide highest level of Technical Expertise of ESDP elements including: Ericsson SIG, ECDS, EMM, and Drutt. Oracle BEA, Oracle RAC, JBoss.
• Accepting TT’s from Fault Management Network Tier – 1 and troubleshooting the fault for Closure
• Provide action plan , On Line Support to Fault Management Network Tier -1 as and when required .
• Coordinating with Vendor for any further assistance to resolve the Fault
• Assigning TT’s to Network Surveillance / Customer Service Desk for Closure after Resolution of the Fault.
• Escalation to STC Management as per the SLA’s

Qualifications & Experience Requirements

• 4 year college degree in engineering or IT
• Minimum 5 years experience in Network Operations fault analysis and isolation, with either a contractor or an operator
• Strong technical knowledge of ESDP equipment of most major vendors (Oracle, Ercisson, etc.)
• Strong knowledge of ESDP elements including: Ericsson SIG, ECDS, EMM, and Drutt. Oracle BEA, Oracle RAC, JBoss. Sun solaris, Linux, SIP protocols
• Experience should include troubleshooting of ESDP elements failures, determining root cause of failures and recommending course of action
• Strong command of PC software packages.
• Strong UNIX background, Java development is a plus
• Strong command of the English language, Arabic language knowledge will be considered as an advantage
• Strong communication and interpersonal skills (team work, knowledge sharing, commitments)
• Strong organizational and time management skills
• Able to work under high pressure

Note: The above Job Description may be revised and adjusted as necessitated by changes in the project scope or project requirements that may arise during the execution of the Project.

JOB DESCRIPTION

Job Title : IMS Applications Fault Management – Tier 2

PosT. Code : NMC- FM2 IMSAPP

PROJECT/DEPARTMENT : Network Operations

REPORTS TO Section Manager

Position objectives

Tier 2 IMS Applications Engineer: analyzing complicated failures of IMS Applications elements, identifying root causes, managing solutions and repairs, escalation in case of need to involve the vendors, identification of trends, problem solving, and reporting.

• Job Description and Responsibilities

• Provide highest level of Technical Expertise of IMS Applications elements including: IMS, SIP, Tomcat, mysql, Unix servers.
• Accepting TT’s from Fault Management Network Tier – 1 and troubleshooting the fault for Closure
• Provide action plan , On Line Support to Fault Management Network Tier -1 as and when required .
• Coordinating with Vendor for any further assistance to resolve the Fault
• Assigning TT’s to Network Surveillance / Customer Service Desk for Closure after Resolution of the Fault.
• Escalation to STC Management as per the SLA’s

Qualifications & Experience Requirements

• 4 year college degree in engineering or IT
• Minimum 5 years experience in Network Operations fault analysis and isolation, with either a contractor or an operator
• Strong technical knowledge of SIP protocol and IMS of most major vendors (Oracle SIP weblogic, Ercisson, etc.)
• Strong knowledge of IMS Applications elements including: Oracle BEA SIP weblogic, Sun solaris, Linux, SIP protocols, tomcat, mySql cluster, Apache server.
• Experience should include troubleshooting of IMS Applications elements failures, determining root cause of failures and recommending course of action
• Strong command of PC software packages.
• Strong UNIX background, Java development is a plus
• Strong command of the English language, Arabic language knowledge will be considered as an advantage
• Strong communication and interpersonal skills (team work, knowledge sharing, commitments)
• Strong organizational and time management skills
• Able to work under high pressure

Note: The above Job Description may be revised and adjusted as necessitated by changes in the project scope or project requirements that may arise during the execution of the Project.

JOB DESCRIPTION

Job Title : IMS Core Fault Management – Tier 2

Post. Code : NMC- FM2 IMSCORE

PROJECT/DEPARTMENT : Network Operations

REPORTS TO Section Manager

Position objectives

Tier 2 fault management: analyzing complicated failures of IMS Core network elements, identifying root causes, managing solutions and repairs, escalation in case of need to involve the vendors, identification of trends, problem solving, and reporting.

• Job Description and Responsibilities

• Provide highest level of Technical Expertise of IMS Core network elements including: CSCF, HSS/SLF, IPWorks/DNS server, MGCF, SBG, MGCF, MRF, SIP application Services platforms.
• Accepting TT’s related to IMS nodes from Fault Management Network Tier – 1 and troubleshooting the fault for Closure
• Provide action plan, On Line Support to Fault Management Network Tier -1 as and when required.
• Coordinating with Vendor for any further assistance to resolve the Fault
• Assigning TT’s to Network Surveillance / Customer Service Desk for Closure after Resolution of the Fault.
• Escalation to STC Management as per the SLA’s

Qualifications & Experience Requirements

• 4 year college degree in engineering or IT
• Minimum 5 years experience in Network Operations fault analysis and isolation, with either a contractor or an operator
• Strong technical knowledge of IMS Core Hardware of most major vendors (Huawei, Nokia-Siemens, Ercisson, etc.)
• Strong knowledge of IMS Core network elements including: CSCF, HSS/SLF, IPWorks/DNS server, MGCF, SBG, MGCF, MRF, SIP application Services platforms
• Experience should include troubleshooting of complex IMS Core network failures, determining root cause of failures and recommending course of action.
• Strong knowledge of IMS related protocols and 3GPP protolcols.
• Strong knowledge of other C7 protolcols.
• Strong knowledge of Packet Switching network.
• Strong knowledge of IP network.
• Strong command of PC software packages.
• Strong command of the English language, Arabic language knowledge will be considered as an advantage
• Strong communication and interpersonal skills (team work, knowledge sharing, commitments)
• Strong organizational and time management skills
• Able to work under high pressure

Note: The above Job Description may be revised and adjusted as necessitated by changes in the project scope or project requirements that may arise during the execution of the Project.

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