Customer services representative jobs Bank of America
Sunday, December 6th, 2009Customer services representative – call centre
Terms of Employment: Permanent, Full Time, Shift, Overtime, Weekend, Day, Evening
Salary: $29,000.00 Yearly for 40 hours per week, Other Benefits
Anticipated Start Date: As soon as possible
Location: Ottawa East, Ontario (8 vacancies )
Skill Requirements:
Education: Completion of college/CEGEP/vocational or technical training, Some university
Credentials (certificates, licences, memberships, courses, etc.): Not applicable
Experience: 1 year to less than 2 years
Languages: Speak English, Speak French, Read English, Read French, Write English, Write French
Work Setting: Financial services
Business Equipment and Computer Applications: Windows, Electronic mail
Specific Skills: Answer inquiries and provide information to customers, Explain the type and cost of services offered, Sell merchandise, Investigate complaints, Arrange for refunds and credits, Access and process information
Security and Safety: Criminal record check
Work Conditions and Physical Capabilities: Fast-paced environment, Work under pressure, Attention to detail
Work Location Information: Urban area
Essential Skills: Reading text, Document use, Oral communication, Working with others, Decision making, Finding information, Computer use
Other Information:Now hiring for Jan 18 2010. Rotational shifts 6am-1am with weekend and holiday shifts. Start a professional career journey with guaranteed hours, salary and benefits. NOW HIRING! APPLY TODAY!
Employer: Bank of America
How to Apply:
Please apply for this job only in the manner specified by the employer. Failure to do so may result in your application not being properly considered for the position.
By Mail:
1600 James Naismith
Ottawa, Ontario
K1B 5N8
By Fax: (866) 338-4828
By E-mail: canadacareers@bankofamerica.com