Adelaide Bank career job vacancies 2009

Adelaide Bank has built a formidable reputation as one of the nation’s best financial partners. Bendigo Bank’s customers rate its service as being better than any other Australian bank. Together, the Bendigo and Adelaide Bank Group currently employs over 4,000 motivated professionals working together to deliver efficient and quality financial services.

Work within a fun, dynamic team environment offering diverse work exposure, challenge, reward, training and support to achieve your goals.
Branch Manager – Pyrmont Community Bank® Branch NSW

Job No.:
578722
Work type:
Full Time
Location:
Sydney

* A business development opportunity in a dynamic environment
* Located in Pyrmont, Sydney,NSW

Position Overview:

Our Community has been working with the Bendigo Bank to secure banking services into the future. The Bendigo’s success depends on the success of our customers and the communities in which we work. As a proven leader the Branch Manager will possess excellent communication and inter-personal skills to manage our branch and drive the business forward using this unique philosophy.

You will need to demonstrate success in the finance industry including consumer and SME lending experience, business management skills and the ability to lead a team. You will need to have proven relationship building skills and be capable of working with a board of directors and enjoy a hands on role in the local region.

Key Functions:

* Identify and help Customers reach their goals by offering banking solutions relevant to their lifestyle.
* Provide financial services (including advice on relevant products and services to suit customer needs as authorised by the Bank by way of an Authorisation to Provide Financial Product Advice).
* Issue branch staff with the appropriate Authorisation to Provide Financial Product Advice.
* Develop a strong working relationship with all branch staff and provide coaching on referrals and basic sales techniques.
* Ensure cash is balanced daily.
* Ensure a thorough knowledge of branch security (Adherence to the relevant procedures and guidelines).
* Conduct Customer Calling programs to meet the growth expectation of the branch.
* Manage the performance of the branch by ensuring that clear targets and standards are set and monitored.
* Generate loan approvals and deposits as specified in budgets and other key objectives as nominated and agreed.
* Ensure that the quality of lending and credit management of the branch portfolio is maintained to required standards.
* Complete and approve loan applications within delegated authorities.
* Ensure risk management practices in regards to non-performing loans, arrears control and Branch Managers diary are carried out as required.
* Manage daily overdrawn accounts of the branch.
* Manage irregular accounts and bad debts.
* Adhere to Bank policy and procedures at all times.
* Work with a diverse team and contribute to creating a rewarding work environment.
* Ensuring that the Bank’s staff located in their branch have the resources, products, skills and motivation to grow the Bank’s business
* Maintain and develop relationships with existing and new small business customers.
* Conduct performance reviews for staff.

Key Capabilities & Qualifications:

* Customer Orientation – Cultivating strategic relationships and ensuring that the customer perspective is the driving force behind all value-added business activities.
* Managing the Job – Effectively controlling one’s job by planning time on priority goals, requirements, and areas of opportunities.
* Professionalism – Conveying an image that is consistent with the organisation’s values; demonstrating the qualities, traits, and demeanour (including intelligence, competence, or special talents) that command leadership respect.
* Developing Strategic Relationships – Using appropriate interpersonal styles and communication methods to influence and build effective relationships with business partners (e.g., peers, functional partners, external vendors, and alliance partners).
* Becoming a Business Advisor – Adding customer equity by creating valued business partnerships with customers; proactively identifying business opportunities for the customer; conveying a firm understanding of the customer’s business and political drivers.
* Coaching/Teaching – Providing timely coaching, guidance and feedback to help others excel on the job and meet key accountabilities.
* Motivating the Sales Organisation – Passionately selling the sales organisation’s strategy; continuously raising expectations of sales performance; encouraging and supporting team efforts to achieve challenging sales goals.
* Entrepreneurship – Advancing own understanding and sharing insight regarding key market drivers. Actively using that knowledge to create/seize business and customer focus opportunities and/or expand into new markets, products, or services.
* Sales Disposition – Demonstrating the traits, inclinations, and outlooks that characterise successful salespersons; exhibiting behaviour styles that facilitate adaptation to the demands of the sales role.
* Empowerment/Delegation – Using appropriate delegation to create a sense of ownership of higher-level organisational issues and encouraging individuals to stretch beyond their current capabilities.
* Building the Sales Organisation – Attracting, developing, and retaining talented individuals; creating a sales culture that enables associates to realise their highest potential, thus allowing the organisation to meet future challenges.
* Broadening Business Value – Exploring customers’ underlying issues and needs that suggest broader solutions; maximising the productiveness of sales interactions by building on customer cues to gain commitment to products, services, and solutions.
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